Renew your account by clicking here and following these instructions:
1. Attempt to log into your account using last year’s email address. Whether you do or don’t remember your password, just enter something–even a bogus password. Note: DO NOT click “forgot my password” the first time around. It’s important that you attempt to log in at least once, in order to trigger the renewal process. Once you try to log in once, you can then click on “forgot my password” and go through the resetting process.
2. Once you go through the renewal process and sign in, you will be presented with a list of your 2018 profiles that are eligible for renewal this year. Choose which profiles are returning for 2019, click “import,” and update each profile as prompted.
3. You are now ready to create additional profiles and/or start making matches!